Reference

How won110 Handles Your Personal Information

This privacy policy tells you exactly what data won110 collects when you open an account, make a deposit through DANA, OVO, or GoPay, and use the platform — and how we keep that data safe.

Account data collected at registrationPayment data for DANA, OVO, GoPayCookie and device dataYour right to request or delete dataSecure data handling on every session

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Data We Collect and Why We Need It

won110 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, and the phone number linked to your DANA, OVO, or GoPay wallet. This lets us verify your identity and process withdrawals accurately. During a deposit, your payment provider — DANA, OVO, or GoPay — shares

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the transaction reference and wallet ID with us so we can match funds to your account. We do not store your full wallet PIN or payment credentials on our servers. We also collect device type, browser data, and session logs to monitor account security and detect
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unusual activity. If you contact our support team, any chat or email content is retained to help resolve your case and improve service. All data we hold is kept only as long as your account is active or as required under applicable regulations in eligible regions.
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You can request a summary of the data we hold at any time by contacting us through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Security and Account Privacy Practices

We apply SSL encryption to every session so data moving between your device and our servers stays protected. Account access uses OTP verification — a one-time code sent to your registered number — so only you can log in. Payment data from DANA, OVO, and GoPay transactions is handled through secure payment gateway connections and is never shared with third parties for marketing purposes.

SSL Encryption

Every page session runs over SSL. Your login, account data, and payment references are encrypted in transit from your device to our servers.

OTP Login Verification

Account access requires OTP confirmation to your registered number. This stops unauthorised logins even if your password is compromised.

Data Retention Policy

We keep your data only while your account is active or as required by applicable rules in eligible regions. Inactive accounts are reviewed on a rolling basis.

No Third-Party Marketing Sharing

Payment data tied to your DANA, OVO, or GoPay wallet is never sold or passed to advertisers. It is used only for transaction verification and account matching.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, update, or remove personal data held on your account — including payment details linked to DANA, OVO, or GoPay — our support team handles these requests directly. Reach us through live chat on the site, by email, or through the account help section. Players in Jakarta can access the same support channels as anywhere else in supported Indonesia regions.

Live Chat Open the chat icon on any page. Our team handles data requests, account queries, and payment detail updates through this channel.

Email Support Send a data request or privacy question to our support email. Include your registered account name so we can locate your file quickly.

Account Help Section Log in and go to account settings to review stored details, update your contact info, or submit a data removal request directly.

Your Privacy Questions, Answered Directly

Below are the questions we hear most often about how won110 handles personal and payment data. If your question is not covered here, reach us through live chat or account help.

We collect your name, email, and the phone number tied to your e-wallet. This is used to verify your identity and match deposits from DANA, OVO, or GoPay to your account correctly.

No. We receive a transaction reference and wallet ID from your payment provider, but we do not store your PIN or full payment credentials on our servers at any point.

Log in and go to account help, or contact support via live chat or email. Include your registered account name and we will provide a data summary within a reasonable timeframe.

Yes. Submit a deletion request through account settings or email support. We will remove your data where permitted, subject to any retention requirements under applicable regulations in eligible regions.

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. No cookies are used to track your activity outside the won110 site.

Reach our support team via live chat on the site or by email. For account-specific data concerns, the account help section lets you submit a formal request directly from your logged-in profile.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountwon110 Login InfoShopeePay Verify Steps

How won110 Handles Your Personal Information

Data Security and Account Privacy Practices

SSL Encryption

OTP Login Verification

Data Retention Policy

No Third-Party Marketing Sharing

Contact Us About Your Privacy

Your Privacy Questions, Answered Directly

01 What personal data does won110 collect when I open an account?

02 Does won110 store my DANA, OVO, or GoPay payment credentials?

03 How can I request a copy of the data won110 holds on me?

04 Can I ask won110 to delete my personal data?

05 Does won110 use cookies, and what do they track?

06 Who can I contact if I have a concern about how my data is handled?

Privacy Policy

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